Schedules & Maps Fares & Gifts Rider Tools Riding the T About the MBTA Customer Support Safety Transit Police
  MBTAgifts
  MBTAgifts.com MBTAgifts



  Policies

Payment
MBTAgifts accepts major credit cards via our secure online shopping cart. Please choose the form of payment at checkout. MBTAgifts does not store customer credit card numbers entered via the online shopping cart.

State Sales Tax
6.25% Massachusetts sales tax is automatically calculated and added to orders shipping to an address within Massachusetts or orders to be picked up at the WardMaps store in Cambridge, MA.

Picking Up An Order
Customers have the option to pick up their order at the WardMaps store in Cambridge, MA. Orders will not be ready until after MBTAgifts contacts the customer and confirms that the order is ready. Click here for the WardMaps store hours and directions.

Packaging & Shipping
To addresses within the continental USA, all items are shipped via UPS with insurance and tracking. Shipping charges are calculated individually for each order. Additional shipping charges may apply for items shipped to Alaska, Hawaii or to territories outside of the continental USA. We do not currently ship outside of the USA.

General merchandise will ship in appropriate sized boxes with adequate packing to ensure a safe arrival. Small and medium fine art prints are shipped flat in plastic sleeves with acid-free backing boards. Posters, intermediate fine art prints and large fine art prints are shipped rolled in rigid cardboard tubes with protective acid free paper lining as required.

General Returns
MBTAgifts accepts returns on unopened, stock items in resalable condition only. Returns are accepted within 30 days of date of original purchase only. Proof of purchase (email receipt, printed receipt, etc.) must be provided. Returns of non-defective and properly fulfilled items can be presented at the WardMaps retail store or shipped back to MBTAgifts at the customer's expense. Please contact us regarding general returns prior to sending items back or dropping them off at the WardMaps retail store.

Non-Returnable Items
Custom products, including facsimile station signs are not returnable nor exchangeable unless defective or damaged in shipment. Antique memorabilia including antique station signs, antique roll signs and antique equipment are not returnable nor exchangeable unless damaged in shipment. See "Items Damaged In Shipping" section below for non-returnable items damaged in shipping.

Defective Items

Though MBTAgifts strives to create the highest quality products, MBTAgifts will replace or provide a refund for any defective item. Defective items must be presented within 30 days of date of original purchase in order to receive a replacement or refund. Proof of purchase (email receipt, printed receipt, etc.) must be provided. Returns of defective items can be presented at the WardMaps retail store or shipped back to MBTAgifts. Please contact us regarding defective items prior to sending items back or dropping them off at the WardMaps retail store.

Improperly Fulfilled Orders

MBTAgifts will replace or provide a refund for any improperly fulfilled orders. Improperly fulfilled orders must be presented within 30 days of date of original purchase in order to receive a replacement order or refund. Proof of purchase (email receipt, printed receipt, etc.) must be provided. Please contact us regarding improperly fulfilled orders prior to sending items back.

Items Damaged In Shipping
Though robust packaging and shipping methods are used, damage of any items in shipment will be addressed by MBTAgifts. MBTAgifts will ask for a customer's assistance in processing any claims against a shipper. Once the claim has been resolved with the shipper, we will offer a replacement or credit to a buyer for the damaged item. Please contact us regarding items damaged in shipping prior to returning the items.

Green Practices
MBTAgifts reuses undamaged corrugated cardboard shipping containers and packing materials that we receive shipments in. This practice also keeps costs down for our customers by limiting the number of new shipping containers we need to purchase. Whenever possible, MBTAgifts purchases papers, boards and shipping containers that contain recycled content. MBTAgifts recycles 100% of our scrap paper and board products, keeping these materials out of landfills. MBTAgifts utilizes Zipcar car sharing service.


Terms of Use

About MBTAgifts
The MBTAgifts is operated by WardMaps LLC under contract from the MBTA. Though MBTAgifts features protected content of the Massachusetts Bay Transportation Authority (MBTA), this website is not owned nor operated by the MBTA.

Access
Access to the MBTAgifts is provided subject to the following terms and conditions. Use of the MBTAgifts website will indicate acceptance of these terms. Changes may periodically be made to these terms without notice. Continued use of MBTAgifts signifies acceptance of the terms and conditions, including any changes.

Liability
WardMaps LLC is not responsible or liable for any viruses or other contamination of user's systems or for any delays, inaccuracies, errors or omissions arising out of use of MBTAgifts or with respect to the material contained on the site, including without limitation, any material posted on the site. MBTAgifts and all materials contained on it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. WardMaps LLC is not liable for any actual, special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, MBTAgifts and or the materials contained on MBTAgifts whether the materials contained on MBTAgifts are provided by the MBTA, WardMaps LLC or a third party.

Copyright & Trademarks

WardMaps LLC, MBTA and licensed third parties retain copyright rights on all products, graphic images and content of and offered for sale via MBTAgifts. It is prohibited to (1) distribute the text or graphics or photos of MBTAgifts to others without the express written permission of WardMaps LLC; (2) "mirror" this information on another website or location without permission of WardMaps LLC; or (3) modify or re-use the text or graphics or photos on MBTAgifts. Commercial use of any and all information on MBTAgifts is explicitly prohibited without the written permission of WardMaps LLC. Some products offered for sale on MBTAgifts and some content of MBTAgifts are registered and unregistered Trademarks and/or Service Marks of the Massachusetts Bay Transportation Authority. Nothing herein should be construed as granting, by implication, or otherwise, any license or right to use any Trademark or Service Marked item displayed herein, without the written permission of WardMaps LLC or MBTA.

External Links
Links on MBTAgifts may connect users to websites that are not under the control of either WardMaps LLC or MBTA. The appearance of a link on MBTAgifts to another web site does not imply either the WardMaps LLC's nor the MBTA's endorsement, nor is either the MBTA nor WardMaps LLC responsible for the contents of any linked site. Accessing of links to external websites is at the user's own risk.

Privacy
MBTAgifts does not collect nor retain private information from online users other than that which may be required for the regular functionality of MBTAgifts and/or to facilitate the processing of orders. Emails submitted for inclusion in the MBTAgifts email list are used exclusively for the processing, tracking and fulfillment of customer orders. Submitted emails are never sold nor shared with any third party. Customer names, addresses and contact information submitted via the MBTAgifts online shopping cart are protected on secure servers and never shared with any third parties for any reason. WardMaps LLC adheres to Massachusetts state laws regarding the protection of customer submitted information. Credit card numbers submitted via the MBTAgifts online shopping cart are processed online and securely by a third party possessor. WardMaps LLC and the MBTA are not privy at any time to customer credit card numbers submitted via the MBTAgifts online shopping cart. The complete MBTA privacy policy can be found on the MBTA website here.


 
Cart is Empty
$0.00


checkout
Featured Products
Elevated Mainline Northampton Station Column Cap Detail
Fine Art Print: Starting at $14.95
Green Line Trolley Onesie
Onesie: $18.00
Boeing LRV Green Line Front
Roll Sign: $1500.00

Join Our Mailing List
Email:
FaceBook Twitter Pinterest YouTube Flickr Instagram